Bold Penguin Cloud Provider Experiencing Service Degradation

Incident Report for Bold Penguin

Resolved

This incident has been resolved.

Posted Dec 07, 2021 - 22:16 EST

Monitoring

Our cloud provider has remediated the root issue and continues to restore service. We will continue to monitor internal systems while services fully recover.

Posted Dec 07, 2021 - 19:46 EST

Investigating

Bold Penguin's primary cloud provider is experiencing degraded service, we will continue to monitor and update as we learn more.

Posted Dec 07, 2021 - 11:11 EST

This incident affected: API Services (Production) (Authenticator, Partner Engine, Carrier Engine, Universal Submit Service, Audit Service, Inquiry Service).