All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Services (Production) Operational
90 days ago
99.99 % uptime
Today
Authenticator Operational
90 days ago
100.0 % uptime
Today
Rules Engine Operational
90 days ago
100.0 % uptime
Today
Partner Engine Operational
90 days ago
100.0 % uptime
Today
Carrier Engine Operational
90 days ago
100.0 % uptime
Today
Batch Submit Service ? Operational
90 days ago
99.96 % uptime
Today
Universal Submit Service ? Operational
90 days ago
99.96 % uptime
Today
Audit Service ? Operational
90 days ago
99.96 % uptime
Today
Inquiry Service ? Operational
90 days ago
99.98 % uptime
Today
API Services (UAT) Operational
90 days ago
99.99 % uptime
Today
Authenticator ? Operational
90 days ago
100.0 % uptime
Today
Rules Engine ? Operational
90 days ago
100.0 % uptime
Today
Partner Engine ? Operational
90 days ago
100.0 % uptime
Today
Carrier Engine ? Operational
90 days ago
100.0 % uptime
Today
Universal Submit Service ? Operational
90 days ago
100.0 % uptime
Today
Audit Service ? Operational
90 days ago
99.96 % uptime
Today
Inquiry Service ? Operational
90 days ago
99.98 % uptime
Today
Batch Submit Service ? Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
AWS Cloudfront Operational
AWS EC2 Operational
AWS RDS Operational
AWS Route53 Operational
Twilio Conference Operational
Twilio Flex Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio REST API Operational
Twilio TaskRouter Operational
Twilio TwiML Operational
AWS ECS Operational
AWS EC Operational
AWS ES Operational
AWS elb-us-east-1 Operational
AWS KMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Average Response Time (Production)
Fetching
Average Response Time (UAT)
Fetching
Past Incidents
Sep 17, 2021
Production Security Updates
Completed - The scheduled maintenance has been completed.
Sep 17, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 16:08 EDT
Scheduled - As part of our commitment to stay up-to-date with the latest operating system security patches, we will be performing maintenance in our Production environment. While many users will not experience any issues, some users may notice brief interruption of service when updating application forms. If affected, any interruptions will resolve themselves automatically.
Sep 14, 20:47 EDT
Sep 16, 2021
UAT Security Updates
Completed - The scheduled maintenance has been completed.
Sep 16, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 19:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 15, 16:09 EDT
Scheduled - As part of our commitment to stay up-to-date with the latest operating system security patches, we will be performing maintenance in our UAT environment. While many users will not experience any issues, some users may notice brief interruption of service when updating application forms. If affected, any interruptions will resolve themselves automatically.
Sep 14, 20:48 EDT
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

Sep 3, 2021

No incidents reported.

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