All Systems Operational
API Services (Production) Operational
90 days ago
100.0 % uptime
Today
Authenticator Operational
90 days ago
100.0 % uptime
Today
Rules Engine Operational
90 days ago
100.0 % uptime
Today
Partner Engine Operational
90 days ago
100.0 % uptime
Today
Carrier Engine Operational
90 days ago
100.0 % uptime
Today
Batch Submit Service ? Operational
90 days ago
100.0 % uptime
Today
Universal Submit Service ? Operational
90 days ago
100.0 % uptime
Today
Audit Service ? Operational
90 days ago
100.0 % uptime
Today
Inquiry Service ? Operational
90 days ago
100.0 % uptime
Today
API Services (UAT) Operational
90 days ago
99.98 % uptime
Today
Authenticator ? Operational
90 days ago
100.0 % uptime
Today
Rules Engine ? Operational
90 days ago
100.0 % uptime
Today
Partner Engine ? Operational
90 days ago
100.0 % uptime
Today
Carrier Engine ? Operational
90 days ago
100.0 % uptime
Today
Universal Submit Service ? Operational
90 days ago
100.0 % uptime
Today
Audit Service ? Operational
90 days ago
100.0 % uptime
Today
Inquiry Service ? Operational
90 days ago
99.91 % uptime
Today
Batch Submit Service ? Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
AWS Cloudfront Operational
AWS EC2 Operational
AWS RDS Operational
AWS Route53 Operational
Twilio Conference Operational
Twilio Flex Operational
Twilio Queue Operational
Twilio Recording Operational
Twilio REST API Operational
Twilio TaskRouter Operational
Twilio TwiML Operational
AWS ECS Operational
AWS EC Operational
AWS ES Operational
AWS elb-us-east-1 Operational
AWS KMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
UAT Security Updates Jan 21, 19:00-20:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 20, 16:33 EST
Scheduled - As part of our commitment to stay up-to-date with the latest operating system security patches, we will be performing maintenance in our UAT environment. While many users will not experience any issues, some users may notice brief interruption of service when updating application forms. If affected, any interruptions will resolve themselves automatically.
Jan 20, 16:33 EST
Production Security Updates Jan 21, 20:00-21:00 EST
As part of our commitment to stay up-to-date with the latest operating system security patches, we will be performing maintenance in our Production environment. While many users will not experience any issues, some users may notice brief interruption of service when updating application forms. If affected, any interruptions will resolve themselves automatically.
Posted on Jan 20, 16:34 EST
Production Security Updates Jan 22, 00:00-01:00 EST
As part of our commitment to stay up-to-date with the latest operating system security patches, we will be performing maintenance in our Production environment. While many users will not experience any issues, some users may notice brief interruption of service when updating application forms. If affected, any interruptions will resolve themselves automatically.
Posted on Jan 20, 16:33 EST
Average Response Time (Production)
Fetching
Average Response Time (UAT)
Fetching
Past Incidents
Jan 21, 2022

No incidents reported today.

Jan 20, 2022

No incidents reported.

Jan 19, 2022
Completed - The scheduled maintenance has been completed.
Jan 19, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 19:00 EST
Scheduled - As part of our commitment to stay up-to-date with the latest operating system security patches, we will be performing maintenance in our UAT environment. While many users will not experience any issues, some users may notice brief interruption of service when updating application forms. If affected, any interruptions will resolve themselves automatically.
Jan 17, 10:21 EST
Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.