Service is degraded

Incident Report for Bold Penguin

Resolved

This incident has been resolved.
Posted Jul 02, 2025 - 12:04 EDT

Update

We are continuing to monitor for any further issues.
Posted Jul 02, 2025 - 09:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2025 - 09:34 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 02, 2025 - 09:13 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 02, 2025 - 09:13 EDT

Update

We are continuing to investigate this issue.
Posted Jul 02, 2025 - 09:06 EDT

Investigating

Investigating elevated error rates
Posted Jul 02, 2025 - 09:05 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 01, 2025 - 19:52 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 01, 2025 - 19:35 EDT
This incident affected: API Services (Production) (Partner Engine, Carrier Engine).